Privacy policy
This Privacy Policy explains how ZAVIX handles user information across our ecosystem, store, and creator tools.
Introduction
This Privacy Policy explains how ZAVIX handles user information. We design physical apparel, merchandise, and digital creator tools built as a unified creative ecosystem. We respect your privacy and commit to transparent, responsible handling of personal data collected while you browse, shop, and use our tools.
By accessing the ZAVIX website, making purchases via the ZAVIX Print Shop, or using our creator tool suites, you acknowledge the terms outlined in this policy.
Information we collect
We gather minimal personal details required to deliver products, manage licenses, and communicate with you effectively:
Account details
Your name, email address, and authentication credentials when creating a ZAVIX profile.
Order information
Shipping addresses, item choices, and order totals required to fulfill physical merchandise.
Marketplace purchases
Transaction logs, license keys, and creator tool entitlements associated with your store activity.
Studio requests (text only)
Plaintext creative briefs, collaboration specifications, and feedback submissions sent to ZAVIX Studio.
Information we do not collect
Privacy by architecture is central to our ecosystem. We explicitly avoid collecting the following data categories:
File uploads
We do not store or inspect arbitrary binary files or unapproved uploads on our servers.
NFC / QR scan data
Physical apparel and merchandise NFC taps or QR scans do not log your location or device telemetry.
Sensitive personal data
We never request, store, or process biometric data, government identification, or banking passwords.
How we use information
Your data is used solely to maintain functionality and deliver the services you request:
Process orders
Coordinate direct fulfillment, custom apparel printing, and track shipment updates to your door.
Provide creator tools
Grant authenticated access to the ZAVIX ecosystem, presets, digital collections, and studio modules.
Improve the ecosystem
Analyze aggregated usage metrics to optimize platform stability, interface performance, and tooling.
Support communication
Respond directly to support tickets, handle refund inquiries, and deliver critical order notices.
Third-party services
Printful, Apliiq, Stripe, PayPal, and WooCommerce may process data related to orders.
These verified third parties operate under their respective strict privacy standards and only process data strictly necessary to complete production, payment verification, and fulfillment operations.
Your rights
You may request account deletion or data removal at any time without penalty.
You retain full ownership of your personal identity. Upon receiving your written request, we will purge your account profile, stored contact details, and text briefs from active databases within standard operating timelines, subject to statutory tax or order audit requirements.
Contact & inquiries
For privacy questions, data export inquiries, or account deletion requests, reach out directly to our team:
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